Not being familiar with the area I got on Google and research local automotive shops and Kellys had a five star rating what they should’ve had is a 10 star or 20 or 30. My truck engine blew a spark plug. They were so busy it took me a week to get an appointment where they could see me. I was scheduled for 1 o’clock on a Friday . I had the vehicle towed in about 10 o’clock told him that I’ve been without a vehicle for a week and asked if there was anyway they could possibly inspect it before hand and have the parts before there was a spot in the garage to work on it. They informed me they were down a technician so I didn’t have very high hopes and this was all on the Friday on the Memorial Day weekend. They had to re-tap the threads on my motor. Install an insert ,a new spark plug and ignition coil. At 4:45 I received a phone call and was told what was necessary to make my truck run again and when I asked him if I could possibly get it back on Tuesday, he said you can come get it right now we have it done. So in less than four hours they got that done and the truck runs great. The price of the repairs was very reasonable too. I’ve never been more happy dealing with an automotive shop in my life. I think it goes without saying that I would highly recommend them to anyone. They were such nice people too and I can certainly understand why they are one of if not “THE” top rated shop in this area.
Dear Patrick, thank you so much for this glowing review! t's great to know that we were able to accommodate your needs and get your F-150 back on the road in such a timely manner. We really appreciate your recommendation and we look forward to serving you again in the future!
- Kelly's Auto Repair & Service Inc.