Always 5 stars and plus, as well, for the past fifteen years or so. They are always careful and do great work and go the extra mile. The last time I was in, they knew I was worried about safety for my granddaughter, who would drive my old car to the Gainesville airport, and I was extra well taken care of. They really listened to my concerns and even checked out extra things for me. They relieved my worries. My car is a 2011, and even though I don't take as good care of it as I should, they never make me feel as if my car is not as good as the newer ones waiting for service in their lot. When my husband died a few years back, I totally forgot about oil changes, etc., and when i got back to doing things for it, i had let it go for almost 2 years. Kelly's worked on that with gentle reminders and extra stuff in the oil and saved my engine. I even overheard Kelly say to someone that they have not raised their charges for labor, (although prices have gone up everywhere else. ) I am very grateful for all they have done for me. They are reallt nice people, too.
Thank you Terri for the kind words! While I've missed our interactions with your husband since he passed, it's been our pleasure to serve you for the past 15 years. Safety is always a priority, and we're glad we could ease your concerns. We believe in taking care of all our customers and their vehicles, regardless of age and we're glad we could help keep your car running smoothly. Thank you for your loyalty, and we look forward to serving you for many more years to come!
- Kelly's Auto Repair & Service Inc.