Dunnellon Auto Repair

Give Us A Call(352) 489-2014
1

I've had good and bad luck with this small business. I know many others who use this business and had decided to try them again to work on my Chevy truck. I called on a Tuesday morning and was told to bring my truck and drop it off, although they would not be able to look at it that day. When I brought it in, I spoke directly with the owner who assured me that it would be looked at as soon as they could and someone would call. I told him in detail what all needed to be looked at. By Thursday afternoon, I had not heard anything so I called. I was then told they would not even be able to look at it until the NEXT Wednesday. Had I been told this up front? No. I understand if you are busy, but that is beyond unacceptable. Honesty and communication with customers is what is going to keep your business going and keep them coming back. I went to get my truck since I cannot be without a vehicle for that long of a time. It was parked in the exact same location as where I left it, which leads me to believe they forgot about it and obviously had not even looked at it.

Thank you Liz. It was a pleasure getting to know you and having the opportunity to take care of your vehicle needs. We look forward to your next visit. Kelly

- Kelly's Auto Repair & Service Inc.
5

Kelly’s auto was an excellent experience.I would and will recommend them to anyone. Plus the waiting area has GREAT coffee and VERY YUMMY treats!! Thanks Kelly

5

I had KARS replace my alternator a few months ago. The friendliness, respect, and quick service I recieved from them made me immediately make them them my new mechanic shop. I have since had them replace a starter. Same great service, respect, super fast turnaround. I am utterly satisfied with their service. I have put my trust in them.

5

Honest mechanic.

5

Best A/C (and all other repair needs) in this area. Fix it right the first time, every time at Kelly's. He replaced the A/C in my old truck 15 years ago (2006), and I haven't even had to add freon to it. Still ice cold to this day!!! Friendly, knowledgeable and fair!! Everything you should want and need in an automotive repair facility PERIOD!!

5

Very professional and never took advantage of me as a woman with a husband who has Alzheimer's. Who was with me. They did everything that I asked them to do & didn't take them long to do it . I called last minute to see if they had an opening and they did they got me in to get the job done. As a woman that has to do everything now I would recommend Kelly's Auto repair to everyone as I already have & told them how fair they were and what a good job they did. Thanks Kelly for taking care of me and not taking advantage of me as a woman. I definitely will be back for more service at Kelly's Auto repair if I need anything done to my diesel pickup truck.

5

Very courteous and professional

5

Great service as always - I thought we needed new tires on our Toyota Sienna. I arrived at Kelly's all prepared to buy four new tires - the mechanic checked them out and told me they were actually fine; the tires could use rotating, however. I can't say enough about Kelly's: the honesty, the service, the prices. We are so lucky to have them in this area!

5

Excellent people. Service

5