Dunnellon Auto Repair

1

Their ASE Certified tech Sean Vang took our vehicle on a 10 to 15 minute high speed joy ride and then proceeded to mash the gas pedal after realizing there wasn’t even 1000 miles on the vehicle. Video/ audio footage was sent to Kelly and he said “we do this to every vehicle” and tried to explain to my wife how it was a “performance test.” There was no work done to the vehicle, and apparently they “couldn’t” do a simple exhaust modification. There is a Nexar unit clearly visible in the windshield, auxiliary lighting that what appears to be a minor repeatedly tries to turn on… it amazes me that this shop has good reviews. That said, it is the reason we went there. I have personally left messages for Kelly or his team to reach out to me, and ample time. The last thing he said to my wife was “nothing is going to make you happy, it is what it is…” and I boldly quote him. Believe it or not, a simple apology would have sufficed, but the owner clearly has too much pride. If I decide to share this video, anyone who sees it won’t drop their vehicle off and trust you. I highly recommend going anywhere else. I’m also glad nobody was hurt, and this is still being investigated so I am limited to what I can say/do. Hope this helps one person at least make a decision.

5

Everyone was knowledgeable professional and courteous the only complaint is that my tires weren’t in on time in the morning had to return in the afternoon to have them installed otherwise I truly recommend this establishment

5

I can’t say it enough: the peace of mind I have when I walk out of there is priceless! Thank you!

5

They did a great job fixing my truck.

5

My experience was excellent! New to this area and friends referred KARS to me and I am glad they did. Standard oil change but they got me in and out and did the most thorough inspection of my truck and sent it to me to review. No added sales pressure on anything... Thanks!

5

Always take all my vehicles to Kelly's for service and always receive the same professional, friendly and reasonably priced service. They are known throughout the area for honesty, quality and fair pricing.

5

Ever since I have been taking our cars there we feel at peace with our cars because they do such a wonderful job at Kars. We trust them completely, they are such a great team. When we wait for an oil change or something small we always find someone to talk to and it make my wife and me feel at home, such a peaceful place. Did I say peaceful? And the family crew, Steven, Justin, Kelly, everyone. One more thing we love there is no cursing, the tech guys are very respectful. Alex & Caty

5

Job well done as always. This place gives you fair assessment and quality service, only mechanics we trust

5

Thank you for the great service. I enjoy reading the report on my car afterwards.

5

These guys are on top of things and seem to have the utmost integrity. Thank you